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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katelyn Coffey

Katelyn Coffey

June 27, 2025

5  out of  5
rating by Katelyn Coffey
"Great customer service!"
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Marty Broussard

June 26, 2025

5  out of  5
rating by Marty Broussard
"Words truly aren’t enough to say about Hayley…truly she is so kind, courteous & helpful dealing with my Fema insurance. Not only this year but last year too. There aren’t many nice people that you can speak to at businesses today, so Hayley is a true blessing. She made me feel like I was the most important person on this earth. She is as much of a gem as Gay was…she definitely her shoes perfectly ❤️🌺🌺❤️"
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Alaina Evans

June 20, 2025

5  out of  5
rating by Alaina Evans
"They helped me save almost $1000 on car insurance when I switched. They aren’t just good neighbors, they are the best neighbors. Thank you, Kayla"
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Chanell Moore

June 17, 2025

5  out of  5
rating by Chanell Moore
"Just recently switched to State Farm for my renter’s insurance and they have been wonderful already, Kayla has reached out to me several times and even with me being absolutely horrible at answering the phone she still worked with me and called during times that were convenient for me. Not only did she get me a great rate with renters but she got me a way better deal on my auto insurance and convinced me to switch. Giving me even more savings !!!!! Thanks Kayla and State farm for a quick and easy switch !!"
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Garrett Erbelding

June 12, 2025

5  out of  5
rating by Garrett Erbelding
"For years Kayla has been my go-to-girl for anything regarding my policies here at State Farm. She’s professional & detail oriented but has a knack for adding a sense of humanness through the phone. Somehow we always end up talking about things outside of insurance. She has a friendly sense of humor. Additionally her salesmanship qualities are impeccable. I know she’s there to answer any of my questions. She loves what she does. Thanks Kayla!!"
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Amanda Moreno

June 11, 2025

5  out of  5
rating by Amanda Moreno
"I had a great experience working with Kayla at State Farm! She was incredibly helpful and patient while helping me with my car insurance. She found a great price that worked for me and was in my budget. I highly recommend her!"
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Laura Gary

May 28, 2025

5  out of  5
rating by Laura Gary
"Friendly, caring and always helpful!!!! Thanks aiyah...your the best!!!!! 😊❤️"
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Coty Landry

May 22, 2025

5  out of  5
rating by Coty Landry
"Very professional friendly knowledgeable and helpful very much would recommend taking to Aiyah"
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Chantilly Smith

May 22, 2025

5  out of  5
rating by Chantilly Smith
"Aiyah is AMAZING, she helped so much."
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Veronica Broussard

May 21, 2025

5  out of  5
rating by Veronica Broussard
"I really really like Aiyah !!! She's very sweet & nice. She is also very very patient. Whatever I didn't know something or understand I would ask her she answered right away but she would explained it so I could understand. Aliyah helped me in any kind of way.. I would recommend Aiyah to the extreme with no doubts ... I very much also enjoyed her little laughs to make me very comfortable as we talk...."
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Lois Williams

May 20, 2025

5  out of  5
rating by Lois Williams
"We have been pleased with the service provided by State Farm. We had the pleasure of working with Hayley Gayle who is courteous and professional and follows up on matters through completion. Overall, State Farm has provided effective service in a timely manner."
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Lance Nunez

May 16, 2025

5  out of  5
rating by Lance Nunez
"I recently needed to acquire some renters insurance, and Kayla, at Madison Craine State Farm made the process a breeze! She was so helpful and efficient. Process lasted 5 minutes. Thank you, Kayla! Keep up the good work!"
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Tiffany Davis

May 13, 2025

5  out of  5
rating by Tiffany Davis
"Nice in kind lady got me a cheaper price insurance help every step of the way nice in patient lady more so like a good friend helping me out real genuine i appreciate her didn't think I would be switch insurance today"
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Greg Bergstedt

April 30, 2025

5  out of  5
rating by Greg Bergstedt
"This agency is one of the friendliest, most helpful one I have ever worked with. Madison Crain has always been helpful and responsive and Hayley Gayle, his customer service representative, has always been quick to respond and assist with my insurance questions and needs. Would highly recommend!"
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Laurie Brevelle

April 28, 2025

5  out of  5
rating by Laurie Brevelle
"I have made several policy changes lately due to new and changing vehicle circumstances. In addition, I always have lots of questions for not only myself but family members’ policies as well. I have had nothing but the best experience with getting the information needed quickly , follow up emails and calls, and such an extremely pleasant attitude and super level of patience with all my inquiries. Hayley Gayle is wonderful to work with."
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Courtney Ovenshire

April 25, 2025

5  out of  5
rating by Courtney Ovenshire
"I absolutely love Madison crane State Farm and our agent Aiyah is amazing she has gone above and beyond for us and really make us feel like family. We made the mistake ug moving insurance companies for a little bit but she welcomed us back with open arms"
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Riley Maggio

April 24, 2025

5  out of  5
rating by Riley Maggio
"Aiyah was great! Super helpful and quick to respond."
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Landon Canter

April 24, 2025

5  out of  5
rating by Landon Canter
"Helped me get every available option helped me get what I was needing very helpful very respectful definitely would recommend to anyone I know"
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Gloria Bell

April 16, 2025

5  out of  5
rating by Gloria Bell
"Kayla was very friendly, professional and informative."
We responded:
"Thank you, Gloria! We strive to make our customers experience remarkable! "
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Curry Burton

April 15, 2025

5  out of  5
rating by Curry Burton
"Kayla was such a big help finding me a great auto insurance plan! Highly recommend coming here for insurance needs for a good price!"
We responded:
"Welcome to the Madison W. Crain State Farm family, Curry! Thank you for allowing us to serve your auto insurance needs. "
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Mathew Jurgens

April 10, 2025

5  out of  5
rating by Mathew Jurgens
"Very professional and answered all my questions. Very satisfied thanks again"
We responded:
"Thank you, Mathew! We are honored to serve your insurance needs. "
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Ken Youngblood

April 9, 2025

5  out of  5
rating by Ken Youngblood
"I really appreciate the customer service provided by Hayley. She is quite knowledgeable and technically competent, but what really sets her apart is her ability to recognize ways she can help and her proactive approach in doing so. Thank you Hayley!"
We responded:
"Thank you, Ken! We appreciate your trust to serve all of your insurance needs. "
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Chloe Hincher

March 27, 2025

5  out of  5
rating by Chloe Hincher
"Kayla knows her stuff! Trust her with all your insurance needs."
We responded:
"Thank you, Chloe! Our team is knowledgeable so that insurance easy for everyone! "
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Erica Gillespie

March 26, 2025

5  out of  5
rating by Erica Gillespie
"Kayla Bray is amazing!!! Kayla is the most patient, diligent, knowledgeable, and helpful agent around. I would recommend Kayla to anyone for insurance coverage!"
We responded:
"Thank you, Erica! We are so happy to hear about your amazing experience. Welcome to the Madison W. Crain State Farm family! "
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Sara Waller

March 26, 2025

5  out of  5
rating by Sara Waller
"I have been a StateFarm customer for almost 10 years. They have always gone above & beyond for everything I need. I highly recommend Kayla and Madison Crain State Farm for everyone. Thank you for making everything so easy."
We responded:
"Creating an easy insurance experience is what we're all about! Thank you for continuing to trust us for all your insurance needs, Sara! "