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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriela Pereira Gabi

March 17, 2025

5  out of  5
rating by Gabriela Pereira Gabi
"Great professional. Very attentive, patient and knowledgeable."
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Jake Baxter

March 11, 2025

5  out of  5
rating by Jake Baxter
"Working with Aiyah Rushing as my account rep was a good experience. Great response times & great rates."
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Jerald Guidry

March 6, 2025

5  out of  5
rating by Jerald Guidry
"Hayley Was Very Helpful And Saved Me A Lot Of Money And Was Very Knowledgeable About My Needs For The Coverage I Needed.She Was Very Understanding And Went Out Of Her Way To Get Me what Coverages I Needed At The Best Rates And Cost Effecent For Me She Was Fantastic. I Highly Recommend Hayley Gayle And Madison Crain State Farm"
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Alex Gayle

March 6, 2025

5  out of  5
rating by Alex Gayle
"Hayley makes understanding insurance easy!"
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Madison Jackson

March 5, 2025

5  out of  5
rating by Madison Jackson
"Kayla was wonderful and helpful, she was kind for helping me."
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Chaas

March 5, 2025

5  out of  5
rating by Chaas
"Kayla Bray is the Best salesperson , called and set everything up over the phone and just had to go inside to finish . Fast and easy process"
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Angelle Mire

March 5, 2025

5  out of  5
rating by Angelle Mire
"Kayla was an absolute delight. She did everything she could to help us, 10/10 recommend"
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Lauren Gayle

March 5, 2025

5  out of  5
rating by Lauren Gayle
"Hayley helped me find affordable coverage for my jewelry. Literally the best!"
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Alissa Bishop

March 3, 2025

5  out of  5
rating by Alissa Bishop
"Fantastic agent, she really helped me get a wayyyy better deal than what I had. She genuinely cares about your well being and is very human, so she understands. Seems like she wants everyone to win and not be drowning in bills!! Thank you so much for all the help!!!!!"
We responded:
"Happy to help! Thank you, Alissa, for allowing us to help with your auto, life, and health insurance needs! "
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Diamond Meche

March 3, 2025

5  out of  5
rating by Diamond Meche
"Madison was a great agent probably one of the best I have ever experienced and I loved her attitude and attention to detail. She was patient and was able to save me money on my policy. I would definitely recommend her to anyone looking for insurance coverage."
We responded:
"That's what we're all about! Welcome to the Madison W. Crain State Farm Family, Diamond! "
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Miranda Bienvenue

March 3, 2025

5  out of  5
rating by Miranda Bienvenue
"Mrs. Kayla was amazing, I now understand why my daughter referred me to her. She was extremely patient and helpful. She listened to my needs and took an hour with me just to make sure the right and affordable policy was made available. I’d definitely recommend her to all my friends and family"
We responded:
"We strive to be a referable agency! So happy we got connected and we're able to help with your insurance needs. Thank you, Miranda! "
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Wyatt Duraso

February 28, 2025

5  out of  5
rating by Wyatt Duraso
"Aiyah helped me bring my car insurance down and explained everything very clear. Great customer service."
We responded:
"Thanks, Wyatt! We are honored to serve you for all your insurance needs! "
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Lauren Duraso

February 28, 2025

5  out of  5
rating by Lauren Duraso
"Aiyah was so patient and informative. She actually explained every aspect of the process. Couldn’t recommend her enough!"
We responded:
"Thanks, Lauren! We're so happy to hear about your remarkable experience. We care so much about our amazing customers! "
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Alexander Soileau

February 15, 2025

5  out of  5
rating by Alexander Soileau
"Very informative, very friendly, Kayla is the best choice by far for all your insurance needs!!"
We responded:
"Thank you, Alexander! We appreciate your trust and your business! "
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Amir

February 13, 2025

5  out of  5
rating by Amir
"Insurance agencies are everywhere, just like fast food restaurants. But we all know there’s one that stands out above the rest for its exceptional service, professionalism, and attention to detail—Chick-fil-A. That’s exactly how I’d describe Madison Crane State Farm. Kayla, Hayley, and Aiyah are simply the best in the insurance industry, delivering top-tier customer service every time. Congratulations, Madison, on building such an outstanding team!"
We responded:
"Wow! Thank you, Amir! We are truly so grateful for you. Thank you for continuing you allow us to serve you for all your insurance needs! "
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Jacob Bordelon

February 12, 2025

5  out of  5
rating by Jacob Bordelon
"Highly recommend Madison Crane as your State Farm insurance agent! Very personable and goes out of his way to help. Can’t recommend him and his team enough."
We responded:
"Thanks, Jacob! We appreciate you allowing us to serve your auto insurance needs. Welcome to the Madison W. Crain State Farm Family! "
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Madison Byrne

February 11, 2025

5  out of  5
rating by Madison Byrne
"Kayla was so helpful getting me insurance after I moved to Lake Charles. I appreciate how easy it is to get in touch with her and how knowledgeable she is!"
We responded:
"We're here to help our folks as they move to town, or even out of town! Thanks, Madison, for your trust and your business! "
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Christal Souder

February 6, 2025

5  out of  5
rating by Christal Souder
"Very good experience with Kayla she's very helpful I let her know I was moving and updated it right away Great customer service"
We responded:
"Thanks, Christal! We are so happy to have you on board. Welcome to the Madison W. Crain State Farm Family! "
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Taylor Beck

January 30, 2025

5  out of  5
rating by Taylor Beck
"i highly recommend kayla she was very sweet and talk to me like shes known me for years she worked with what i had and could do so thankful really"
We responded:
"Thank you for allowing us to serve your auto insurance needs, Taylor! Welcome to the Madison W. Crain State Farm Family! "
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Dora Rohrback

January 29, 2025

5  out of  5
rating by Dora Rohrback
"Ms.Kayla was extremely helpful! Made the process extremely easy and enjoyable."
We responded:
"Fast, efficient, and remarkable service is what we strive for! Thank you for your business and trust to handle your auto insurance needs, Dora! "
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Wes Jeans

January 28, 2025

5  out of  5
rating by Wes Jeans
"My agent Kayla was incredible! She got me into a policy that is half the price I was paying for comparable coverage and made it a breeze.. I highly recommend and wish I had done business with her sooner!"
We responded:
"Thanks, Wes! We're so happy to hear about your awesome experience! Thank you for the opportunity to serve you! "
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ami sanchez

January 28, 2025

5  out of  5
rating by ami sanchez
"Ms. Kayla is a dream to work with! She helped me out lots and really recommend her to all my clients at Texana Toyota!"
We responded:
"We are honored to have earned a reputation as a referable agency! Thank you for the kind words, Ami! "
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Angela Dewey

January 9, 2025

5  out of  5
rating by Angela Dewey
"Aiyah at State Farm was amazing. She went through all of the coverages with me. She also help me with the tragic loss of my son that I had experienced with my last insurance company to make sure that I had the coverages that I wanted to ensure my family was properly protected. And the steps needed to deal with the previous insurance company, so i knew how it should work per Louisiana State Insurance Laws in an accident. If I could give her 10 stars 🌟 I would."
We responded:
"Wow! Thanks for the 10-stars, Angela! Our knowledge of how insurance works allows us to help our customers in more ways than you think! Thank you for your business! "
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Jacob Rimlinger

January 8, 2025

5  out of  5
rating by Jacob Rimlinger
"Worked with Aiyah for switching my policy to Texas, and she was incredibly helpful and efficient!"
We responded:
"So happy we could help you with your Texas insurance! Thanks, Jacob! "
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Dre A.

January 8, 2025

5  out of  5
rating by Dre A.
"Kayla was exceptional! She took the time to go through and find the best option for me! After trying for years, she finally got me back with State Farm! Thank you Kayla!"
We responded:
"We're confident we can give you the best experience with your insurance! Happy to have you back, Dre! "