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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derek Rideau

November 21, 2024

5  out of  5
rating by Derek Rideau
"Aiyah Rushing did an amazing job for me. She was extremely thorough, professional and polite. Great communication and very efficient while comparing rates and coverage. Needless to say I'm now a very happy customer."
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Real War6

November 11, 2024

5  out of  5
rating by Real War6
"Very smart to details and very helpful thank you madi 👌💯"
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Kyauhna Dennis

November 9, 2024

5  out of  5
rating by Kyauhna Dennis
"I brought a future investment plan to Kayla and she was right on top of know exactly how to help me insure everything I need! Very driven and ready for anything. Thank you, Kayla!"
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Shameul Islam

October 29, 2024

5  out of  5
rating by Shameul Islam
"Kayla was awesome and went above and beyond to help me out with the best policy for my cars. Definitely 10/10 👏🏽👏🏽"
We responded:
"Thank you, Sam! We appreciate you allowing us to serve your auto insurance needs! Welcome to the Madison W. Crain State Farm family! "
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Vanessa Agee

October 22, 2024

5  out of  5
rating by Vanessa Agee
"Aiyah was very helpful & answered all of my questions!"
We responded:
"Our focus is all about educating our customers and making insurance easy! Thanks for the review, Vanessa! "
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Eric Hawkins

October 19, 2024

5  out of  5
rating by Eric Hawkins
"Friendly and helpful!"
We responded:
"Thanks, Eric! Thank you for your business and your trust. "
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Daniel Feingold

October 18, 2024

5  out of  5
rating by Daniel Feingold
"Kayla Bray is an absolute gem when it comes to handling insurance needs! I had the pleasure of working with her during my recent relocation to Houston, and she made the entire process seamless. Not only did she help me secure home insurance for our new property, but she also went above and beyond to assist with the renewal of my auto insurance. Kayla’s professionalism, attention to detail, and genuine care for her clients are unmatched. She took the time to explain every option clearly, ensuring that I had the right coverage for my needs while keeping everything within budget. Her responsiveness and dedication truly set her apart—she was always just a phone call or email away, ready to answer any questions I had. Moving can be stressful, but thanks to Kayla, securing my insurance wasn’t one of the things I had to worry about. I can’t recommend her enough! If you’re looking for an insurance representative who is knowledgeable, reliable, and truly cares, Kayla Bray is the one you want in your corner!"
We responded:
"Wow! Thank you, Daniel! We are so happy to hear that your transfer experience was remarkable! Thank you for allow us to handle your auto and homeowners insurance. We appreciate you! "
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Daiquan Copeland

October 17, 2024

5  out of  5
rating by Daiquan Copeland
"10/10 great sales rep. Answered all my questions and was very informative."
We responded:
"Thanks, Daiquan! Welcome to the Madison W. Crain State Farm family! "
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Cathryn Soileau

October 15, 2024

5  out of  5
rating by Cathryn Soileau
"Great experience. Madison made everything quick and easy. I was able to get a better rate and more coverage."
We responded:
"So happy to have you on board, Cathryn! We appreciate the opportunity to service your auto insurance and homeowners insurance needs. "
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Jaylyn Heyward

October 10, 2024

5  out of  5
rating by Jaylyn Heyward
"Ms.Aiyah and Ms.Kayla are the nicest! Never know when they are having a bad day because their attitudes are always so positive! It’s nice talking to someone who doesn’t just want your card info but also a good conversation & laugh!"
We responded:
"We're so grateful everyday that we get to help folks better understand their insurance and uncover their needs that need protection! Thanks, Jaylyn! Welcome to the Madison W. Crain State Farm Family! "
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dominique Celestine

October 10, 2024

5  out of  5
rating by dominique Celestine
"The staff here is AMAZING!!! They really saved me money!!"
We responded:
"Thanks, Dominique! We appreciate the opportunity to serve your auto, renters, and life insurance needs! "
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Jessica Delgado

October 1, 2024

5  out of  5
rating by Jessica Delgado
"Great experience. State Farm is definitely saving me money compared to the insurance I previously had. Aiyah was thorough and efficient and was able to show me a detailed breakdown of where all the costs were coming from. My monthly insurance price has dropped significantly and we have better coverage!"
We responded:
"Thank you, Jessica! We are so grateful for the opportunity to serve your family's insurance needs. Great coverage, a local agency, and a competitive price are what we're all about! "
Profile photo of Bruce Tehas

Bruce Tehas

October 1, 2024

5  out of  5
rating by Bruce Tehas
"Worked with Ms Kayla, she was warm, professional and pleasant to work with and saved me a bunch of money. You want to save money and work with someone who gets the best rates for you, then call and ask for Ms Kayla!"
We responded:
"Thanks, Bruce! We love to go above and beyond to help our customers! Thanks for allowing us to help you! "
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Denise George

September 30, 2024

5  out of  5
rating by Denise George
"Madison Crain and his staff are incredibly wonderful. Great rates and the best staff"
We responded:
"Thanks, Denise! We are so grateful to have you as a customer. Thank you for allowing us to serve your insurance needs! "
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Amanda D

September 17, 2024

5  out of  5
rating by Amanda D
"Quick response time to service. Super easy to set up new service, and help canceling my policy with a different agency."
We responded:
"We're all about making insurance easy! So glad we could give you a remarkable insurance experience, Amanda! "
Profile photo of Elisia Smith

Elisia Smith

September 17, 2024

5  out of  5
rating by Elisia Smith
"Kayla was very helpful. Needed renters insurance and she made the process so simple took about 10 minutes. Will definitely refer her to anyone in need of insurance!"
We responded:
"Thanks, Elisia! We're so happy to hear that your experience was smooth and easy. Welcome to the Madison W. Crain State Farm family! "
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Sydney Guillory

September 9, 2024

5  out of  5
rating by Sydney Guillory
"Aiyah Rushing is absolutely fantastic at what she does!! I will definitely recommend her for all your insurance needs! She knowledgeable on everything you ask and is quick with responses. She is your go to insurance agent!"
We responded:
"Wow! Thank you, Sydney! Our team of insurance professionals always puts our customers needs first. Thank you for allowing us to serve you! "
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shatika burris

September 9, 2024

5  out of  5
rating by shatika burris
"Aiyah was very professional and patient she also helped me save money! I would recommend Aiyah to anyone looking for auto coverage!"
We responded:
"Thank you for allowing us the opportunity to serve your auto insurance needs, Shatika! Welcome to the Madison W. Crain State Farm family! "
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Anjanette Burris

September 9, 2024

5  out of  5
rating by Anjanette Burris
"Aiyah was very professional and kind. I was able to get a better rate with more coverage than I had with the previous company I was with and very happy with everything!"
We responded:
"Value is what we're all about! So happy to have you apart of the family over here, Anjanette! "
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Inazuma Tenshi

September 5, 2024

5  out of  5
rating by Inazuma Tenshi
"Madison was very helpful and made the process so easy."
We responded:
"So grateful to have you on board, Inazuma! "
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Daniel Thomas

August 30, 2024

5  out of  5
rating by Daniel Thomas
"Started speaking with Kayla in 2021 and she has been consistent with checking and trying to find the best price for me. Officially today I’ve switched with her and she has been nothing but helpful. I am very pleased with switching to State Farm with Kayla for my insurance needs."
We responded:
"We are honored to have you on board, Daniel! Thank you for the opportunity to serve all your insurance needs. "
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Kyle Fontenot

August 28, 2024

5  out of  5
rating by Kyle Fontenot
"I am sooo happy to now be a customer and part of the Madison Crain family!! Kayla went above and beyond to meet all of my needs and was extremely professional and helpful!!! I highly recommend this office!!!"
We responded:
"Thank you so much, Kyle! We are so happy to hear about your great experience. Welcome to our Agency family! "
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Aaron Young

August 23, 2024

5  out of  5
rating by Aaron Young
"Great service from both Kayla and Aiyah! You can hear their smile through the phone! It is always a pleasure dealing with them!"
We responded:
"We believe we have the best team of insurance professionals in town! Thanks for the review, Aaron! "
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Logan Canady

August 23, 2024

5  out of  5
rating by Logan Canady
"Kayla is outstanding!!!"
We responded:
"We love our rock-star team! Thanks, Logan! "
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Adriana Dailey

August 23, 2024

5  out of  5
rating by Adriana Dailey
"Kayla is the absolute sweetest! This branch has truly put my needs first. They’ve worked with me multiple times and have always made something work. So glad to have the pleasure of working with them."
We responded:
"Thank you for the opportunity to serve you, Adriana! We are so happy to hear that your insurance experience with us was remarkable! "