State Farm® Insurance Agent Madison Crain
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alfredo Reese
July 15, 2026
"Kayla Bray is awesome and she does an amazing job, she helped my customer get insurance after hours even went back to the office to help us if I could give her 10 stars I would thank you Kayla for your amazing customer service"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lake Charles insurance team. "
Alex Foster
July 11, 2026
"Can't recommend."
Todd Williams
July 6, 2026
"I’m a person that’s all about doing business with a company or a person that provides great customer service. Kayla Bray is that person, she’s knowledgeable, professional, and will not give you wrong information. If she can save you money, she will trust me. I appreciate her passion to helping everyone. Thank you and can’t wait to do future business with you."
"Thank you, Todd, for your kind words about Kayla Bray. We're glad to hear that her knowledge and professionalism made a positive impact on your experience. We look forward to assisting you with your insurance needs in the future."
Angelle Mire
June 5, 2026
"Aiyah was very personable. She knows her stuff and will take care of you."
"Thank you, Angelle, for your feedback! We're glad to hear that Aiyah was personable and knowledgeable in assisting you. We appreciate your support and trust in our team."
Lorraine Guidry
June 5, 2026
"Wonderful people to work with. Courteous . Helpful. Easy to talk to, and I wish they lived next door. But Lake Charles is good.
Reduced my current plan with more coverage. Give them a call.
MADISON ,CRAINE AGENCY, LAKE CHARLES LA."
"Thank you, Lorraine, for your kind words and for sharing your experience with us. We're glad to hear that our team in Lake Charles was able to help you find a plan with more coverage. We appreciate your recommendation and look forward to continuing to serve you."
Laci McDaniel
May 21, 2026
"Competitive prices, phenomenal staff! Customer service that exceeds expectations! Give them a call today. Don’t wait, start saving today!"
"Thank you, Laci, for your kind words and the 5-star rating! We're delighted to hear that our team and competitive prices have made a positive impact. If you ever need assistance, feel free to reach out."
Diane Bray
May 14, 2026
"Kayla was extremely helpful in helping me understanding the coverage I have and give suggestions for better coverage."
"Thank you, Diane, for your feedback. We're glad Kayla could assist you in understanding your coverage and offer valuable suggestions. Your satisfaction is important to us."
Catherine Groos
May 11, 2026
"Madison and staff are quick to respond and great with follow up. I’ve worked with Kayla on several occasions. She has provided good explanation and recommendations for my particular needs."
"Catherine, thank you for taking the time to share your feedback! We’re happy to hear that Madison, Kayla, and the rest of the team have been helpful with your insurance needs. We truly appreciate your support."
Mary Lewis
April 22, 2026
"She’s the best in the business hands down!! She saved me money and got me better insurance!! Thank you again I’m very grateful and pleased!!"
"Thank you, Mary, for your generous review! It's great to hear that we could help you save money while improving your coverage. Your gratitude means a lot to us. "
Lindsey Hazlewood
March 23, 2026
"Amazing service and such a huge help! Thank you again!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lake Charles to know that you had such a wonderful experience with us here on State Farm Agent Madison Crain’s Team."
Angelle Rhoad
March 7, 2026
"I’ve been in contact with Kayla at State Farm for about two years now, and she has been absolutely amazing. She actually calls me every six months to check up on me and my policy to see if there’s any way she can help lower my rate. She really listens and understands where I’m coming from, which I truly appreciate.
Kayla is always positive, patient, and incredibly helpful. Our personalities click well and she makes what could be a stressful process feel easy and comfortable. You can tell she genuinely cares about helping people and doing the best she can for her clients.
If you ever get the chance go to Kayla, you’re in great hands. I’m very grateful for all the effort she’s put in to help me over the years."
"Angelle, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Madison Crain’s Team!"
Traci Page
March 5, 2026
"When it comes to vehicle insurance,
Aiyah is “my person”!!!! She is always very knowledgeable, patient, helpful, kind, and prompt!!! Look her up for your insurance needs!!! You will be very impressed!!!!
Thanks Aiyah, for always making it so easy!!! 🙂"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Madison Crain’s Team here in Lake Charles . "
Chad chase
February 27, 2026
"Ms Aiyah Rushing was awesome and friendly she is really good at her job I couldn't have picked a better place thank you very much"
"Thanks so much for the fantastic rating, Chad! We are so glad you had a positive experience with us here on State Farm Agent Madison Crain’s Team. If there is anything we can do for you in the future, just give us a shout! "
Cindi Smith
January 14, 2026
"Best all around service🙋♀️❤️"
"Cindi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Madison Crain’s Team here in our Lake Charles office. "
d
January 9, 2026
"Kayla and Tilla were fantastic and showed excellent customer service. I'm excited to be the newest customer of the Madison Crain State Farm office."
Pat Mack
January 8, 2026
"Kayla was highly professional and provided knowledgeable information regarding my auto coverage. I highly recommend this agency."
HighVibrational Chris
January 6, 2026
"Very compassionate helpful and very patient...very informative"
Heather Lindsey
January 5, 2026
"Kayla helped me get my renters insurance in less than 20 minutes and it was extremely easy process. She is extremely nice and helpful!"
Jenna Rigby
January 5, 2026
"Kayla is the best! She made the entire process so easy and was always kind and helpful. I highly recommend working with her!"
Casey
December 29, 2025
"Kayla is always great to work with! Very helpful in finding the right coverage for our vehicles!"
Andrew fontenot
December 17, 2025
"Zachary was phenomenal and helped me get a lower premium on my home and auto."
Maggie Copeland
December 15, 2025
"Kayla was wonderful. She was very helpful and was able to offer more coverage and still save us money! Very easy to work with."
keith fontenot
December 11, 2025
"Kayla is the queen bee’s worker bee!!!"
Cody Dyer
December 4, 2025
"Always very helpful and a delight to deal with at Madison crain office"
Nicholas Dunn
December 2, 2025
"Aiyah was real helpful and the rates were excellent."